All UK orders are sent via Royal Mail recorded and insured delivery. Your order should be with you within two working days and will require a signature upon receipt. Orders of more than £30 qualify for free delivery; orders under £30 are subject to a £3.25 charge.
Orders to Europe and the rest of the world are free over £60; orders under £60 are subject to a £6 charge. Delivery time is within 5 days for Europe and 10 days for the rest of the world.
Orders placed before 4pm (GMT) will be sent out the same day. Orders placed after 4pm (GMT) will be sent out the next business day.
If you require a shorter delivery period please get in touch at firstname.lastname@example.org and we can arrange an alternative delivery method.
Unless jewellery is damaged you are responsible for the cost of returning the goods to us, we recommend that you insure the parcel for the value of the goods and retain all records of delivery.
In the interests of hygiene we do not accept returns for pierced earrings.