Delivery & Returns

Christmas Returns

All orders placed between 12th of November and 24th December 2018 can be returned until the 21st of January 2019.

All products must be in an un-used condition and in their original packaging.

In the interests of hygiene we cannot accept returns for pierced earrings.

 

Delivery

All UK orders are sent via Royal Mail recorded and insured delivery. Your order should be with you within one to two working days and will require a signature upon receipt.

Orders of more than £30 qualify for free delivery; orders under £30 are subject to a £3 charge.

Orders to Europe and the rest of the world are free over £60; orders under £60 are subject to a £6 charge. Delivery time is within 5 days for Europe and 10 days for the rest of the world.

Orders placed before 4pm (GMT) will be sent out the same day. Orders placed after 4pm (GMT) will be sent out the next business day.

If you require a shorter delivery period please get in touch at [email protected] and we can arrange an alternative delivery method. We are also happy for you to collect orders from our office in central London.

 

Returns

We want you to love contemporary jewellery by Matthew Calvin. If for any reasons you want to return a purchase, please post your order to the address stated within the delivery invoice within 28 days of receipt.

Unless jewellery is damaged, you are responsible for the cost of returning the goods to us, we recommend that you insure the parcel for the value of the goods and retain all records of delivery.

In the interests of hygiene we cannot accept returns for pierced earrings.

If for any reason you’d like to return an item purchased from one of our stockists, please contact them directly.

This returns policy is in addition to, and not instead of, your statutory rights.